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At Clancy Motor Group, the health, safety and wellbeing of our guests, our people and our community is our ultimate priority.

As the current and unprecedented situation changes rapidly, we will continue to monitor and act on advice from the World Health Organisation (WHO), Australian Department of Health and NSW Health to provide the appropriate response to the Coronavirus (COVID-19).

As our business is considered an essential service, we are remaining open, operating at full capacity and operating our business as usual. In light of recent developments, all of our employees continue conducting business whilst ensuring the welfare of all staff, guests, suppliers and the greater community.

The following proactive procedures have been implemented across our business to mitigate potential risk and reassure confidence;

Interpersonal Procedures;

  • Should you wish to remain away from the dealership, we are more than happy to communicate via phone or email regarding Service, Sales, Finance or any other enquiries you may have.
  • ‘Non-contact policy’ which includes no handshakes or person to person contact.
  • Social Distancing of 1.5m minimum for everyone including staff and guests.
  • Strict staff policies with current health notices in all communal staff areas
  • All staff with any health concerns are instructed to stay home and take directive from health professionals.
  • All staff returning from sick and overseas leave must provide evidence of clearance prior to returning to work.
  • Alcohol based hand sanitiser has been provided to all departments including non-guests facing in addition to reinforcing a robust handwashing regime.
  • Our teams receive regular updates on hygiene and protocols as the reaction to COVID-19 develop.
  • Our teams are subject to prohibitions of both international and domestic flights for work purposes and we have restrictions on internal and external meeting numbers well beyond current Government recommendations.

Facility Procedures;

  • Strict staff policies with current health notices in all communal staff areas
  • All EFTPOS machines sanitised before every use.
  • Complimentary hygiene products available for your use including alcohol based hand sanitiser and tissues.
  • Prevalent informative signage with procedures and processes and best practices for hygiene

Service and Sales Vehicle Procedures;

  • We continue to accept online, in person and over the phone service bookings.
  • All service vehicles are protected with seat covers, floor mats, and all key touch points are sanitised.
  • All test drive vehicles, loan vehicles, guest's vehicles and customer delivery vehicles are wiped clean prior to handover to customers. This process involves sanitisation of commonly accessed exterior and interior hard surfaces including; door handles, steering wheels, start buttons, touchpads, radios, gear shifters/paddles, mirror, and keys.
  • Free Service pick up and drop off available for avoidance of contact (Conditions Apply).
  • Guests may opt for disposable gloves for test drives and as best as practicable our sales teams exercise social distancing during test drives.
  • All Technicians and Service Advisors wear disposable gloves at all times when in vehicles and replaced regularly.
  • Showroom display vehicles are sanitised at least daily.

We understand that the current situation has presented everyone with similar challenges and we are focused on supporting all of your requirements through this difficult period so we can continue to offer options relating to you and your vehicle needs, while ensuring everyone’s health and safety.

Thank-you for your ongoing support and we kindly ask everyone in our community to stay calm and supportive of each other in this difficult time.

Kind regards,

Michael Pentecost

Dealer Principal – Clancy Motor Group

Every Kia is built according to the highest automotive manufacturing standards. From the world-class designers who pore over every detail, to the assembly line team who build the cars, to the product engineers who fine-tune our cars for Australia, every new Kia vehicle is designed using the latest engineering technology and in the most advanced facilities. This outstanding production quality is what gives us the confidence to offer you the longest and best car warranty in Australia.

It's our promise to maintain a high degree of quality and reliability. It’s our promise to you that your new Kia will be there for you today, tomorrow and long into the future. Because we want you to experience everything that makes owning and driving a Kia the best experience possible.

 

7 Year Warranty

7 Years Unlimited KM

Your brand-new Kia comes with the assurance of Australia’s First 7 Year Unlimited Kilometre Warranty*, unlike offerings from other car brands which cease to operate after you hit a certain mileage. We knew we had to go the extra mile, because a longer warranty is a better warranty. It’s easy for us to back up our vehicles with the best warranty in the industry. After all, they are built not only to perform but to last.

For full terms and conditions, view the Policy Statement.

 

7 Years Capped Price Servicing

At Kia we're always looking for ways to give you even more assurance. So not only do you know the maximum cost of your vehicle's next scheduled service upfront, but we’ve also extended our capped-price offering to 7 years. It means no unexpected surprises once the work has been done on your Kia. It also means you can take your car to any Authorised Kia Dealer in Australia and get the same deal.

Read more about 7 Years Capped Price Servicing

 

Capped Price Servicing
Roadside Assistance

7 Years Roadside Assist

Every new Kia already comes supported by 12 months of complimentary Roadside Assistance so if the unexpected happens, we are a phone call away. And because each vehicle we build is designed to keep going and going, it’s easy to extend your vehicle’s Roadside Assistance coverage for up to 7 years. Simply, return your vehicle to an Authorised Kia Dealer for each of its scheduled services, and you’ll enjoy peace of mind for the long term.

Read more about 7 Years Roadside Assist

 

7 Years Fully Transferable

Feel like upgrading before the 7 years is up? The good news is that the balance of all the above remains with the vehicle for the benefit of the vehicle’s new owner. So you can sell the car with the added value it brings.

 

7 Year Fully Transferable

Only Excellence is Acceptable.

A vast amount of design, engineering and expertise ensure the highest possible standards of reliability and durability for years to come. So our 7 year Unlimited Kilometre Factory warranty is how we prove it to you.

Kia Stinger